Contact Us
E-Mail Us At: support@thegarcona.com
Customer Service Hours:
M-F, 10am - 6pm EST.
Business/Return Address:
20010 Oxley Street, Detroit, MI 48235, United States
Thank you for shopping with us! We are committed to delivering your products in a timely and transparent manner. Please review our shipping guidelines below:
All orders are processed within 1 - 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification once your order has shipped, including a tracking number to follow your package.
Standard Shipping: We offer a flat rate of $6.92 for standard shipping on all orders.
Promotions: Free shipping on orders over $100
To provide you with the best value, we ship our products directly from our global partners. Estimated delivery times are as follows:
Standard Delivery: 7 - 15 business days.
Remote Locations: 15 - 25 business days.
Please note: These timeframes are estimates. Actual delivery may be impacted by customs processing or local carrier delays.
Once your package is dispatched, an email will be sent to you with a tracking number.
Please allow 2 - 5 days for the carrier to update the tracking information in their system.
Our store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.
If your order has not arrived within 30 days of receiving your shipping confirmation, please contact our support team with your order number so we can assist you.